Support resource overview
Need assistance with our backup and disaster recovery solutions?
We want to help you! Check all our support tools available to answer all your presales and post-sales queries.
Human to human help
Chat
Check the bottom right of your screen or click here to chat with us.
Presales technical appointment
Schedule an online call directly with a technician to ask your technical questions.
(This is not a Technical support call)
Open a support ticket
Have a specific technical query or issue in regards to your trial or full version?
Our ticket system can be used both for presales and post-sales.
Internet/paper help
Technical documentation
Check the technical documentation and resources available on our Actiphy website as well as on Savernova Partner website.
Compare the different versions of ActiveImage Protector.
System requirements & supported OS / features
Knowledge base
Go to the Knowledge Base.
Remote access tool
Download this remote access tool to allow our technician to take remote access and assist you faster.